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Postgraduate Study

  1. The application fee payment is subject to a 14-day cancellation period, during which you may receive a full refund.
  2. The refund is not automatic on withdrawal of your application, and in order to be eligible you must notify the Postgraduate Admissions Office in writing as per the instructions below.
  3. You have the right to cancel your application without giving any reason if the cancellation request is made within 14 days (the "Cancellation Period") of the date of the payment acknowledgement email sent to you.
  4. To exercise your cancellation right, it is sufficient for you to send your request to cancel to the University in writing at: Postgraduate Admissions Office, Student Services Centre, Bene't Street, New Museums Site, Cambridge CB2 3PT (or by submitting a request online). You should mark the communication “Refunds and Cancellations”.
  5. The University will make the reimbursement without undue delay, and no later than 14 days after the day the University received cancellation confirmation from you.
  6. The University will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise. In any event you will not incur any fees as the result of the reimbursement.
  7. For the avoidance of doubt, where performance of the contract to process your application has commenced during the Cancellation Period you will be required to pay the University a proportional amount of the application fee for the work carried out in processing your application until the date cancellation is communicated to the University; and you may only receive a partial refund of this fee. In the event that the application has been fully processed during the Cancellation Period your right to cancel no longer applies and you will not receive any refund of your application fee. ‘Fully processed’ means that the University has issued you an offer of admission or rejected your application within the Cancellation Period. Your consent to the processing starting within the Cancellation Period is assumed by your submitting your online application unless you communicate otherwise to us at the time. Please note that if you do not agree to pay the application fee then your application will not be processed.
  8. After the 14-day cancellation period your application fee cannot be refunded even if your application is withdrawn or is unsuccessful.