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Postgraduate Admissions


Last updated: 18 August 2021


The University of Cambridge is carefully monitoring the coronavirus (COVID-19) outbreak and recognise that its impact may create uncertainty for our offer-holders and future students.

We have prepared answers to some of the most frequently asked coronavirus-related questions from offer holders and future students. If you have a question you don't see the answer to, you can find more answers on our general FAQ pages.

​For further information about the 2021/22 academic year, and how students have been/will be affected please visit our dedicated University Coronavirus webpages.

Q. Can I call you to discuss my enquiry?

Due the University wide closure we are no longer able to answer phone enquiries. We ask that you bear with us at this difficult time, and we will continue to post updates on the website, social media and send emails as soon as we have more information. If you still need to contact us, please do so by submitting an enquiry form. We aim to respond to your enquiry within 5 working days, however we are processing a high volume of emails so there may be a delay in our response.

Q. I have received an offer for admission in the academic year 2021/22 and would like to be considered for entry in October 2022 instead, how do I do this?

Please refer to our 'Deferring an Application' page for more information and read our guidance on the re-submission process.

Q. I cannot book an English language test because test centres are closed – what do I do?

If you have been set a condition to provide an IELTS or TOEFL test certificate you may be aware that test centres in some countries are closed due to the COVID-19 outbreak.

Due to the test centre closures, we have made the following changes to our English language requirements. We will now accept:

  • TOEFL iBT Home Edition Test, which may be taken at home, subject to eligibility. The online test is the same format and level as the one you would take at a test centre. If you take this test, please upload your certificate in the normal way. If you successfully pass the test at the required level for your course, you will then be assessed remotely by the Language Centre (free of charge) before we complete the English language offer condition.
  • IELTS Indicator, which may be taken at home, subject to some technical requirements. The online test is the same format and level as the one you would take at an IELTS test centre. Candidates should receive their test results within seven days of taking the test. Once you have received your test certificate, please upload a screenshot or scan of the certificate to the self-service portal so that we can verify the results online.

If you are not able, or do not wish to take the above online tests, you should continue to check the availability of the TOEFL and IELTS test centres in your country. If your course starts in Michaelmas Term 2022 (October), there is currently still time to provide a test certificate by the offer conditions deadline. We recommend you check the following websites regularly for updates on language test centres.

Click for IELTS

Click for TOEFL

Update: 30 June 2020

IELTS testing has resumed in some regions that were previously closed due to COVID-19 restrictions. To search for test centre availability in your area, please visit their website.

Q. I haven't received an offer yet, is this due to the Coronavirus?

The Postgraduate Admissions Office are still issuing offers of admission, however due to the exceptional circumstances surrounding the coronavirus (COVID-19) there may be some delays. Please continue to check the Applicant Portal for updates.

Q. Can I post you my documents?

Please do not send us any documents by post until further notice, you should upload all documents via your self-service account. To meet the academic conditions of your offer, and if your institution has this facility, you should share your academic documents via a secure electronic transcript system (e.g. Digitary or HEAR) if your institution has this facility. You should request the relevant system to share a link with us via so that we can access and view your transcript online. If your institution does not have this facility you should upload your original certified transcripts to the Self-Service portal.

Please refer to section 3.5 of the offer conditions guide on how to provide these. There may be a delay in processing documents, please continue to check your self-service portal regularly.

Q. My institution has made changes to the examination process and is going to issue unclassified degrees. Will these be accepted as sufficient evidence to meet academic conditions?

The University recognises that there has been significant disruption to the current study of many students, and that assessment and examination processes may have changed. All academic grades, scores and classifications awarded to university graduates will therefore be recognised in the normal way even if the assessment methods have changed. Please upload the final results of your degree to the self-service portal in the normal way as instructed in the offer conditions booklet.

If you have been set an academic condition of achieving a certain grade, score or class in your current degree course (e.g. a First or a Distinction), and your institution is no longer offering that grade/score/class, please wait until you have received the final results of your degree then upload them to the self-service portal together with any evidence of the revised assessment/examination/marking scheme. The results will then be assessed together with the additional documentation by your prospective department.

Q. What if I travel from a ‘red list’ country?

Students travelling to the UK from "red list" countries currently have to book a hotel quarantine package from 14 days before their date of travel (at a cost of £1750) – further information and advice is available on our webpage for international students travelling to the UK. Please read this before booking your travel and be aware that the situation is subject to change. The University wishes all students to be able to take up their places to study, or return to their studies, in Cambridge in October 2021. The Collegiate University does not want the cost of hotel quarantine to be a deterrent for our students. The University cannot cover these costs routinely, but it will be able to provide financial support to students requiring it once they arrive in Cambridge. You can find more information about this here Guidance for all students | University of Cambridge.